Support & FAQ

Support & Frequently Asked Questions

Welcome to Rheon Digital support.

Below you’ll find answers to the most common questions about our digital products.

Please review this page before contacting us — most issues are resolved instantly here.

📦 Product Access & Downloads

• How do I access my purchase?

After completing your purchase, you’ll receive an email containing your download link.

This email is sent automatically.

If you don’t see it:

• I didn’t receive my download email. What should I do?

First, check your spam or promotions folder.

If you still can’t find it, contact us through the Contact page and include:

We’ll assist you within 24–48 business hours.

💻 Product Usage

• What format is the ChatGPT Time-Saver Toolkit delivered in?

The toolkit is delivered as a digital file designed for immediate use.

No physical product is shipped.

• Do I need technical skills to use the toolkit?

No. The toolkit is designed to be simple, structured, and beginner-friendly, while still powerful for advanced users.

• Can I use this toolkit for commercial or business purposes?

Yes. You may use the toolkit for your personal workflow or business productivity.

Redistribution, resale, or sharing of the files is not permitted.

🔄 Refunds & Returns

Do you offer refunds?

Due to the digital nature of our products, all sales are final.

Once a digital file has been delivered, we are unable to offer refunds or exchanges.

Please review the product description carefully before purchasing.

🔐 Account & Security

Is my payment information secure?

Yes. All payments are processed securely through trusted payment providers.

Rheon Digital does not store your payment details.

📩 Still Need Help?

If your question wasn’t answered here, feel free to reach out through our Contact page.

Please include:

We typically respond within 24–48 business hours.

— Rheon Digital